Terms of service

TERMS OF SERVICE

Personal Note

At OneZeroX, we believe in fairness, clarity, and transparency.
We built this platform to help people grow, not to trap them in fine print.
These terms exist to protect both you and us, to keep everything honest, simple, and fair.
If something feels unclear, reach out — we’ll always aim for a real, human answer.

Ciprian Perju
Founder, OneZeroX

Legal Terms

Last updated: 10.10.2025

1. Acceptance of Terms

By accessing or using https://www.onezerox.com/ or any related platform operated by Veralis One Limited, you agree to these Terms of Service.
If you disagree, stop using the website.

By using this site, you also agree to our Privacy Policy and Cookie Policy, which explain how we handle personal data and cookies.

2. Use of Services

You agree to:

  • Provide accurate and complete information when creating an account.

  • Use our services only for lawful purposes.

  • Not interfere with or disrupt our systems or website security.

We reserve the right to suspend or terminate accounts that breach these Terms.

3. Intellectual Property

All website content, trademarks, graphics, software, and materials belong to Veralis One Limited or its licensors.
You may not copy, modify, or distribute any part of the website without written permission.

4. Payments

All payments made through approved processors (StripePayPal, or others) are subject to their terms and fees.
You are responsible for providing valid and accurate billing information.

5. Account Termination

We may suspend or delete your account if you violate these Terms or engage in fraudulent, abusive, or unlawful activity.

6. Limitation of Liability

To the maximum extent permitted by UK law, Veralis One Limited is not liable for indirect, incidental, or consequential damages resulting from your use of or inability to use our services.

7. Refund & Cancellation Policy

7.1 Refund Eligibility

We provide refunds under the following conditions:

  • The request is made within 30 days of purchase.

  • The product or service has not been used, downloaded, or accessed beyond a reasonable trial.

  • The request meets all the conditions listed in this policy.

Certain services (such as digital downloads or ongoing subscriptions already delivered) may not be eligible for refunds, as permitted under UK Consumer Law.

7.2 How to Request a Refund

To request a refund, email support@onezerox.com with your order number and details.
Eligible refunds will be processed within 30 business days to your original payment method.

7.3 Cancellations

You can cancel your subscription or service at any time by contacting us.
Cancellations take effect at the end of the current billing cycle.
No further charges will apply after cancellation is confirmed.

8. Governing Law

These Terms are governed by the laws of the United Kingdom.
Any disputes shall be resolved in the courts of Portsmouth, UK.

9. Contact

For any questions or requests related to these Terms or refunds, contact:
support@onezerox.com